Brown University Health
Ambulatory Liaison
The Miriam Hospital · Full-time · Posted Sep 10, 2026
- Experience
- Minimum one year as a pharmacy technician; commensurate related-field experience (e.g., benefits management) may be considered instead.
- Education
- High school graduate or equivalent degree required.
About the job
Facilitates ambulatory pharmacy access by coordinating prescription refills, prior authorizations, financial assistance, patient communication, and related pharmacy services.
What you'll do
- Conducts benefits investigations and manages prior authorizations, appeals, and financial assistance applications.
- Authorizes or routes prescription refill requests according to program guidelines and communicates decisions to patients, providers, and pharmacies.
- Supports patient medication access and retention, refers clinical questions to pharmacists, and contributes to quality and staff training activities.
What they ask for
- Current unrestricted Rhode Island Pharmacy Technician II license (for prior authorization and financial assistance services).
- Current National Pharmacy Technician Certification (CPhT).
- Strong customer service and verbal and written communication skills.
- Computer skills, including Microsoft Office Suite, web applications, and multiple pharmacy system applications.
Nice to have
- One to two years of college.
- Experience with specialty pharmacy services, call center customer service, prior authorization management, or patient financial assistance programs.
Pay
$20.96-$34.61 (currency not stated; pay type not stated)
Tools
EHR, Microsoft Office Suite
Model-written summary · the original posting is authoritative