Brown University Health
Intake Specialist
Gateway Healthcare · Full-time · Posted Mar 25, 2026
- Experience
- At least 2 years of verifiable experience in an office environment.
- Education
- High school diploma (GED) required.
About the job
Gathers and documents caller information to direct people to appropriate behavioral health care and coordinate intake appointments.
What you'll do
- Screens callers, verifies insurance eligibility and coverage, and updates demographic and medical-record information.
- Coordinates appointments and handoffs with PES clinicians, including directing callers with risk factors to a clinician for safety assessment.
- Supports insurance and billing tasks and may attend training or cross-train department members.
What they ask for
- High school diploma or GED.
- At least 2 years of verifiable office-environment experience.
- Valid driver's license.
- CPR and First Aid certification.
Nice to have
- Bilingual English/Spanish.
Pay
$18.00-$25.82 (base salary)
Tools
electronic medical record
Model-written summary · the original posting is authoritative