Brown University Health
MG Patient Service Specialist
Brown Health Medical Group · Full-time · Posted Oct 13, 2026
- Experience
- One to three years as a medical secretary preferred.
- Education
- High School Diploma or equivalent required.
About the job
Supports daily front-end operations in a physician practice by assisting patients, managing appointments and records, and completing administrative and revenue-cycle tasks.
What you'll do
- Handles and routes calls, documents messages in the EMR, and provides customer service to patients.
- Schedules appointments and testing; registers patients and verifies demographic and insurance information.
- Completes administrative tasks such as eligibility checks, prior authorizations, outreach, and assigned EMR and revenue-cycle work.
What they ask for
- Excellent communication and interpersonal skills.
- High school diploma or equivalent.
Nice to have
- One to three years as a medical secretary.
- EMR experience (Athena a plus) and experience with Microsoft Office, Word, Excel, and Outlook.
Pay
$18.13-$29.90
Tools
Athena, EMR, Microsoft Office, Word, Excel, Outlook
Model-written summary · the original posting is authoritative