Brown University Health
MG Patient Service Specialist
Brown Health Medical Group · Full-time · Posted Sep 11, 2026
- Experience
- One to three years as a medical secretary preferred.
- Education
- High School Diploma or equivalent required.
About the job
Supports daily front-end operations in a physician practice by assisting patients, managing appointments and records, and completing administrative and revenue-cycle tasks.
What you'll do
- Answers and routes calls, documents messages, and provides customer service to patients.
- Schedules appointments and testing; registers patients and verifies demographic and insurance information.
- Completes administrative and revenue-cycle work, including insurance eligibility checks, prior authorizations, and claims in Athena.
What they ask for
- Strong customer service skills.
- Excellent communication and interpersonal skills.
- High school diploma or equivalent.
Nice to have
- One to three years as a medical secretary.
- EMR experience; Athena, Microsoft Office, Word, Excel, and Outlook are preferred or a plus.
Pay
$18.13-$29.90
Tools
Athena, EMR, Microsoft Office, Word, Excel, Outlook
Model-written summary · the original posting is authoritative