Brown University Health
MG Patient Service Specialist
Brown Health Medical Group · Full-time · Posted Sep 11, 2026
- Experience
- One to three years as a medical assistant is preferred; no required years stated.
- Education
- High school diploma or equivalent required. Education from an approved medical assistant program or equivalent preferred.
About the job
Supports daily front-end operations in a physician practice by assisting patients, managing appointments and records, and completing insurance and revenue-cycle tasks.
What you'll do
- Answers and routes calls, documents messages in EPIC, and provides customer service to patients.
- Schedules appointments and testing; registers patients and verifies demographics, insurance eligibility, and required payments.
- Completes administrative workflows including prior authorizations, patient outreach, and assigned revenue-cycle tasks.
What they ask for
- Excellent communication and interpersonal skills.
- High school diploma or equivalent.
Nice to have
- One to three years as a medical assistant.
- EMR experience; Athena is a plus. Microsoft Office, Word, Excel, and Outlook experience; education from an approved medical assistant program or equivalent.
Pay
$18.13-$29.90
Tools
EPIC, Athena, Microsoft Office, Word, Excel, Outlook
Model-written summary · the original posting is authoritative