Brown University Health
MG Patient Service Specialist
Brown Health Medical Group · Full-time · Posted Sep 11, 2026
- Experience
- One to three years as a medical assistant preferred.
- Education
- High School Diploma or equivalent required. Education from an approved medical assistant program or equivalent preferred.
About the job
Supports daily front-office operations in a physician practice by assisting patients, coordinating appointments, and completing registration and revenue-cycle tasks.
What you'll do
- Answers and routes calls, documents messages in EPIC, and provides customer service to patients.
- Schedules appointments and tests; registers patients and verifies insurance eligibility and information.
- Completes administrative and revenue-cycle work, including collecting co-pays, obtaining authorizations or referrals, and creating claims in EPIC.
What they ask for
- Excellent communication and interpersonal skills.
- High school diploma or equivalent.
Nice to have
- One to three years as a medical assistant.
- EMR experience; Athena is a plus. Microsoft Office, Word, Excel, and Outlook experience is also preferred.
Tools
EPIC, Athena, Microsoft Office, Word, Excel, Outlook
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