Brown University Health
MG Patient Service Specialist
Brown Health Medical Group · Full-time · Posted Oct 16, 2026
- Experience
- One to three years as a medical assistant preferred.
- Education
- High school diploma or equivalent required; education from an approved medical assistant program or equivalent preferred.
About the job
Supports daily front-end operations in a physician practice by assisting patients, managing appointments and records, and handling insurance and revenue-cycle tasks.
What you'll do
- Answer and route calls, document messages in EPIC, and provide routine information and authorized medical advice.
- Schedule appointments and testing; register patients and verify demographics, insurance eligibility, copays, authorizations, and referrals.
- Perform pre-visit planning, outreach, and assigned EMR and revenue-cycle work while protecting patient confidentiality.
What they ask for
- Strong customer service skills.
- Excellent communication and interpersonal skills.
- High school diploma or equivalent.
Nice to have
- One to three years as a medical assistant.
- EMR experience; Athena is a plus. Microsoft Office, Word, Excel, and Outlook experience is preferred.
Pay
$18.13-$29.90
Tools
EPIC, Athena, Microsoft Office, Word, Excel, Outlook
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