Brown University Health
Outpatient Service Representative-3
Rhode Island Hospital · Full-time · Posted Oct 31, 2026
- Experience
- Six months’ experience coding and billing using an online billing system.
- Education
- High School Diploma or equivalent.
About the job
Performs administrative and patient-service duties for outpatient visits, including registration, scheduling, billing support, and medical-record preparation.
What you'll do
- Schedules appointments, registers patients, verifies insurance and authorizations, and collects co-payments.
- Enters and checks diagnosis and service codes, helps resolve billing issues, and coordinates with patients and payors.
- Prepares patient records, handles calls and reception, and prints scheduling and billing reports.
What they ask for
- High School Diploma or equivalent.
- Demonstrated knowledge of PC skills in the Windows operating system environment and accompanying software packages.
- Knowledge of medical billing routines for physician office practice, medical terminology, diagnosis codes, and procedure codes.
- Courteous telephone technique and good customer service skills.
Tools
Windows, online billing system, online scheduling system
Model-written summary · the original posting is authoritative