Brown University Health
Outpatient Services Rep LEP
Rhode Island Hospital · Full-time · Posted Oct 7, 2026
- Experience
- Six to twelve months of related clerical experience; high-volume clinic setting preferred.
- Education
- High school diploma or equivalent.
About the job
Schedules outpatient appointments and supports patient registration, records, billing, and culturally appropriate assistance for patients with limited English proficiency.
What you'll do
- Schedules and coordinates clinic appointments, including follow-up and related services.
- Registers patients, prepares records, verifies insurance and authorizations, and collects co-payments.
- Uses second-language skills to assist patients with basic clinic and registration needs and requests interpreter services for specialized interpretation.
What they ask for
- High school diploma or equivalent.
- Effective oral and written communication skills, including fluency in a non-English language spoken by the clinic clientele or population served.
Nice to have
- Related clerical experience in a high-volume clinic setting, with familiarity with online data entry, medical terminology, and clinic billing processes.
- Customer service, cultural sensitivity, and effective communication in English and a specified second language.
Pay
$22.35-$23.37 (base salary)
Tools
electronic scheduling system, online billing system, card embosser
Model-written summary · the original posting is authoritative