Brown University Health
Outpatient Services Rep LEP
Rhode Island Hospital · Full-time · Posted Oct 22, 2026
- Experience
- Six to twelve months of related clerical experience.
- Education
- High school diploma or equivalent.
About the job
Schedules outpatient appointments and supports patient registration, records, billing, and customer service, using a second language to assist patients with limited English proficiency and arranging interpreters for more complex needs.
What you'll do
- Schedule appointments; prepare and maintain patient records and related reports.
- Register patients, verify insurance and authorizations, collect co-payments, and enter diagnosis and service codes.
- Assist patients and families in a specified second language, and request interpreter services when specialized interpretation is needed.
What they ask for
- High school diploma or equivalent.
- Effective oral and written communication skills, including fluency in a non-English language spoken by the clinic clientele or population served.
- Related clerical experience, preferably in a high-volume clinic, with familiarity with online data entry, medical terminology, and clinic billing processes.
- Demonstrated customer service, cultural sensitivity, and effective communication in English and a specified second language.
Nice to have
- High-volume clinic setting experience.
Pay
$22.35-$23.37
Tools
online scheduling system, online billing system, automated language assistance line
Model-written summary · the original posting is authoritative