Brown University Health
Patient Service Rep
Brown Health Medical Group · Full-time · Posted Aug 26, 2026
- Experience
- Two years in a physician’s medical office practice.
- Education
- Completion of a two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician’s medical office practice.
About the job
Oversees patient-service financial processes and provides front-office support, including patient registration, appointment scheduling, referrals, authorizations, and discharge.
What you'll do
- Collects and processes patient payments, verifies patient and billing information, and reconciles daily schedules and payments.
- Greets and registers patients, answers phones, schedules appointments, obtains referrals and authorizations, processes forms, and completes discharge procedures.
- Provides clerical support, helps orient new employees, and follows privacy, safety, quality, and infection-control procedures.
What they ask for
- Two years of experience in a physician’s medical office practice.
- Proficient in English and appointment scheduling; familiar with medical office procedures and medical terminology.
- Excellent interpersonal and communication skills.
- Knowledge and skills to provide care across the life span, considering aging, human development, and cultural patterns.
Pay
$18.13-$29.90 (hourly; pay type not specified)
Model-written summary · the original posting is authoritative