Brown University Health
Patient Service Rep
Brown Health Medical Group · Full-time · Posted Oct 14, 2026
- Experience
- Two years in a physician’s medical office practice; equivalent experience in a physician’s medical office practice is stated as an alternative to the two-year program.
- Education
- Two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician’s medical office practice.
About the job
Provides front-desk, scheduling, registration, financial, and clerical support for a physician’s medical practice.
What you'll do
- Greets and registers patients, answers phones, schedules appointments, obtains referrals and authorizations, and processes forms and discharges.
- Verifies patient and billing information, collects and processes payments, and completes end-of-day reconciliation.
- Provides clerical support, helps orient new employees, and follows privacy, safety, and infection-control procedures.
What they ask for
- Two years of experience in a physician’s medical office practice.
- Completion of a two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician’s medical office practice.
- Proficiency in English and computer appointment-scheduling skills.
- Familiarity with medical office procedures and medical terminology; strong interpersonal and communication skills.
Pay
$18.13-$29.90 (base salary; currency not stated)
Model-written summary · the original posting is authoritative