Brown University Health
Patient Service Rep
Brown Health Medical Group · Full-time · Posted Jul 30, 2026
- Experience
- Two years’ experience in a health care environment.
- Education
- Completion of a one-year Medical Office Management program or equivalent experience in a health care environment.
About the job
Handles patient registration, scheduling, check-in, telephone inquiries, and patient records in an outpatient medical office.
What you'll do
- Registers patients, verifies demographic and insurance information, and collects and posts co-payments.
- Schedules, confirms, and reschedules appointments; tracks missed appointments and coordinates referrals and authorizations.
- Manages calls and patient flow, maintains records, and supports discharge and end-of-day encounter reconciliation.
What they ask for
- Knowledge and skills to serve patients with consideration of developmental stages and cultural patterns.
- Proficiency in English and computer skills.
- Familiarity with medical terminology.
- Excellent interpersonal and communication skills.
Pay
$18.13-$29.90 (base salary; currency not stated)
Model-written summary · the original posting is authoritative