Brown University Health
Patient Service Rep
Brown University Health · Full-time · Posted Oct 21, 2026
- Experience
- Two years of experience in a healthcare environment; equivalent healthcare experience is also stated.
About the job
Provides front-desk and administrative support in an outpatient medical practice, handling patient registration, scheduling, check-in and checkout, insurance tasks, and related records.
What you'll do
- Answers and routes calls, registers patients, and schedules or reschedules appointments.
- Verifies insurance and financial information, obtains authorizations and referrals, and collects co-payments.
- Supports patient flow and checkout, maintains records, and ensures required coding and documentation are complete.
What they ask for
- Two years of experience in a healthcare environment.
- Proficiency in English and computer skills.
- Familiarity with medical terminology.
- Strong interpersonal and communication skills; ability to serve patients with consideration for developmental stages and cultural backgrounds.
Pay
$18.13-$29.90
Model-written summary · the original posting is authoritative