Brown University Health
Patient Service Rep
Brown Health Medical Group Primary Care · Full-time · Posted Oct 29, 2026
About the job
Handles patient calls, schedules appointments, routes messages, and provides customer service for Brown Health Medical Group Primary Care.
What you'll do
- Answers and documents patient calls, including accurately entering information in the electronic medical record (EMR).
- Schedules appointments and verifies patient demographic and pharmacy information.
- Routes messages and coordinates high-risk patient communications while protecting patient privacy.
Pay
$18.13-$29.90
Tools
electronic medical record (EMR), multi-line phone system, HIPAA
Model-written summary · the original posting is authoritative