Brown University Health
Patient Service Rep
Brown Health Medical Group · Full-time · Posted Sep 8, 2026
- Experience
- Two years' experience in a physician’s medical office practice.
- Education
- Completion of a two year Medical Office Management/Medical Secretary program or equivalent experience in a physician’s medical office practice.
About the job
Handles patient registration and front-desk services while verifying and processing financial transactions for a medical practice.
What you'll do
- Greets and checks in patients, answers phones, schedules appointments, obtains referrals and authorizations, processes forms, and completes discharge procedures.
- Verifies patient and billing information, collects and processes payments, and reconciles daily schedules and payments.
- Provides clerical support, helps orient new employees, and protects patient privacy and safety.
What they ask for
- Proficient in English and computer appointment scheduling skills.
- Familiarity with medical office procedures and medical terminology.
- Excellent interpersonal and communication skills.
- Ability to travel to satellite offices may be required.
Pay
$18.13-$29.90 (hourly base salary; currency not stated)
Model-written summary · the original posting is authoritative