Brown University Health
Patient Service Representative
Brown Health Medical Group · Full-time · Posted Oct 29, 2026
- Experience
- Two years in a physician’s medical office practice.
About the job
Oversees patient-service financial processes and supports a medical practice through registration, scheduling, phone support, referrals, authorizations, and discharge procedures.
What you'll do
- Collects and processes patient payments, verifies patient and billing information, and completes end-of-day reconciliation.
- Greets and registers patients, answers phones, schedules appointments, obtains referrals and authorizations, processes forms, and performs discharge procedures.
- Provides clerical support, helps orient new employees, and follows privacy, safety, and infection-control procedures.
What they ask for
- Two years of experience in a physician’s medical office practice.
- Proficient in English and computer appointment scheduling skills.
- Familiarity with medical office procedures and medical terminology.
- Excellent interpersonal and communication skills.
Pay
$18.13-$29.90 (base salary; currency not stated)
Model-written summary · the original posting is authoritative