Brown University Health
Patient Service Specialist
Brown Health Medical Group · Full-time · Posted Sep 22, 2026
- Experience
- One to three years as a medical assistant preferred.
- Education
- High school diploma or equivalent required; education from an approved medical assistant program or equivalent preferred.
About the job
Supports daily front-end operations at a physician practice by assisting patients, managing appointments and records, and completing administrative and revenue-cycle tasks.
What you'll do
- Answers and routes calls, documents messages in EPIC, and provides routine information and only provider-authorized medical advice.
- Registers patients, verifies insurance, schedules visits and testing, and collects copayments and prior balances.
- Completes prior authorizations, outreach, pre-visit planning, and assigned EMR and revenue-cycle work.
What they ask for
- Excellent communication and interpersonal skills.
- High school diploma or equivalent.
Nice to have
- One to three years as a medical assistant.
- EMR experience; Athena is a plus; Microsoft Office, Word, Excel, and Outlook experience.
Pay
$18.13-$29.90 (base salary; currency not stated)
Tools
EPIC, Athena, Microsoft Office, Word, Excel, Outlook
Model-written summary · the original posting is authoritative