Brown University Health
Patient Service Specialist
Brown Health Medical Group · Full-time · Posted Sep 11, 2026
- Experience
- One to three years as a medical assistant preferred.
- Education
- High School Diploma or equivalent required; education from an approved medical assistant program or equivalent preferred.
About the job
Supports daily front-end operations in a physician practice by assisting patients, managing appointments and records, and completing administrative and revenue-cycle tasks.
What you'll do
- Handles calls and patient inquiries, routes messages, and documents communications in EPIC.
- Schedules appointments and testing, registers patients, verifies insurance, and collects co-pays.
- Completes pre-visit planning, authorization and referral tasks, patient outreach, and assigned revenue-cycle work.
What they ask for
- Strong customer service expected.
- Excellent communication and interpersonal skills required.
- High school diploma or equivalent required.
Nice to have
- One to three years as a medical assistant preferred.
- EMR experience; Athena, Microsoft Office, Word, Excel, and Outlook experience preferred.
Pay
$18.13-$29.90
Tools
EPIC, Athena, Microsoft Office, Word, Excel, Outlook, EMR
Model-written summary · the original posting is authoritative