Brown University Health
Patient Services Representative
Brown Health Medical Group · Full-time · Posted Oct 16, 2026
- Experience
- Two years in a physician’s medical office practice.
- Education
- Two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician’s medical office practice.
About the job
Oversees patient-service financial processes and provides front-office support, including registration, scheduling, referrals, authorizations, and discharge.
What you'll do
- Collects and processes patient payments, verifies patient and billing information, and completes end-of-day reconciliation.
- Greets and registers patients, answers phones, schedules appointments, obtains referrals and authorizations, processes forms, and handles discharge.
- Provides clerical support and helps orient new employees; may travel to satellite offices.
What they ask for
- Two years of experience in a physician’s medical office practice.
- Proficiency in English and computer appointment-scheduling skills.
- Familiarity with medical office procedures and medical terminology.
- Excellent interpersonal and communication skills; knowledge to support patients across life spans and cultural patterns.
Pay
$18.13-$29.90 (currency and whether base salary or total pay not stated)
Model-written summary · the original posting is authoritative