ByteDance
Global FOC Shift Supervisor - Data Center Infrastructure
Ashburn, Virginia · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years of working experience in data center infrastructure O&M.
- Education
- Bachelor's degree or above preferred in a related technical discipline; equivalent hands-on O&M experience may also be considered.
About the job
Oversees global data center infrastructure operations, maintenance, emergency response, risk management, and operational quality across multiple regions.
What you'll do
- Coordinate remote emergency response and work with local teams, facility managers, and business teams during service disruptions.
- Escalate and track operational risks through resolution, and implement consistent O&M standards across data centers.
- Monitor O&M metrics and audits, optimize service quality, and support infrastructure platform capabilities such as data ingestion, governance, and alarm management.
What they ask for
- 3+ years of experience in data center infrastructure O&M and familiarity with emergency management procedures.
- Effective communication and collaboration with global teams, vendors, and partners.
- Ability to respond to faults and emergencies and coordinate cross-team resources.
- Strong logical thinking and responsibility; skilled in office and data tools, with documentation experience.
Nice to have
- Bachelor's degree or above in a relevant technical discipline; equivalent hands-on O&M experience may also be considered.
- Experience with data center O&M systems, KPI tracking, data analysis, fault troubleshooting, or global cross-team coordination.
Model-written summary · the original posting is authoritative