ByteDance
Senior Server Operations & Maintenance Engineer
San Jose, California · Senior · Full-time · Posted Oct 28, 2026
- Experience
- Rich experience in large-scale server operations and maintenance is required; preferred experience includes 3+ years in hardware R&D and testing, online quality management, or server hardware monitoring.
- Education
- Bachelor’s degree or higher in Computer Engineering, Computer Science, or related majors.
- Visa sponsorship
- Candidates must have a valid passport and be able to obtain the necessary visas for international travel, up to four times per year.
About the job
Manages server new product introduction and online quality throughout the server lifecycle, including hardware monitoring, troubleshooting, risk control, and operations standardization.
What you'll do
- Develop new-server operations and maintenance baselines, adaptation plans, and maintainability and stability solutions; identify introduction risks.
- Design and validate hardware monitoring rules, analyze complex hardware failures, and improve diagnosis and repair accuracy.
- Build hardware-failure knowledge resources and operational processes; establish online quality standards and manage batch quality risks.
What they ask for
- Bachelor’s degree or higher in Computer Engineering, Computer Science, or a related major.
- Rich experience in large-scale server operations and maintenance in the Internet industry, including lifecycle operations management.
- Familiarity with server hardware architecture and monitoring technologies, including x86/ARM, PCIe/NVMe, BMC/IPMI, and Redfish.
- Proficiency in Linux and at least one of Shell scripting, Python, PHP, Perl, or Lua.
Nice to have
- 3+ years of experience in hardware R&D and testing.
- 3+ years of experience in online quality management, or server hardware monitoring and strategy threshold operations.
Tools
x86/ARM, PCIe/NVMe, BMC/IPMI, Redfish, Linux, Shell scripting, Python, PHP
AI focus
Promote monitoring automation and intelligence, including implementation of AIOps anomaly detection.
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