Candid Health
Deployment
$120K–$160K
San Francisco (CA), Denver (CO), New York (NY) +2 · Full-time · Posted Oct 27, 2026
- Location
- San Francisco (CA), Denver (CO), New York (NY)
Denver
New York City - Experience
- 1–5 years of experience.
About the job
Own customer outcomes for a portfolio of healthcare revenue-cycle customers, diagnosing operational issues and coordinating workflow, technical, and product solutions to improve claims payment.
What you'll do
- Serve as the primary owner of customer relationships and outcomes, from frontline users to executives.
- Analyze claims metrics, denial patterns, and workflow gaps; develop and drive fixes.
- Coordinate across internal teams and customers to deliver solutions and improve revenue-cycle results.
What they ask for
- Demonstrated track record of owning and driving business outcomes.
- Ability to work across detailed technical or operational problems and strategic customer discussions.
- Clear, concise communication with customers, payers, and engineers.
- Resourcefulness and comfort taking ownership of unassigned problems.
Nice to have
- Experience in healthcare technology, RCM, or healthcare financial services.
Pay
$120,000 - $160,000 USD (base salary)
Tools
EDI
AI focus
Iterate on prompts for agent phone calls that navigate payer IVRs; identify automation opportunities for manual workflows.
Model-written summary · the original posting is authoritative