Cape
Operations Analyst, Federal
$100K–$110K
Hybrid: Arlington, VA · Hybrid · Full-time · Posted Oct 5, 2026
- Experience
- 4–5+ years in technical operations, mission support, or a “get it done” role within military, law enforcement, or national-security environments.
- Education
- Bachelor’s Degree or equivalent professional experience.
About the job
Supports government and national-security customer operations by coordinating deployments, troubleshooting post-deployment issues, validating releases, and building support procedures.
What you'll do
- Own operational outcomes, product fulfillment, hardware and service deployments, and operator onboarding for government and national-security customers.
- Troubleshoot complex post-deployment issues and coordinate with engineering or mission partners; communicate actionable go/no-go information.
- Perform end-to-end QA for weekly releases and create technical procedures, field manuals, and playbooks.
What they ask for
- Active Secret clearance (minimum) with ability to upgrade to TS/SCI.
- Bachelor’s degree or equivalent professional experience.
- Ability to lead high-stakes technical dialogues and translate complex failures into actionable information.
- Capacity to manage high-volume workflows and competing priorities; track record or aptitude for managing personnel and building support teams.
Nice to have
- Experience with CONUS or OCONUS/deployed supply-chain operations.
- Hands-on mobile application testing (iOS/Android), regression testing, structured bug reporting, RF communications, or LTE/5G cellular architecture.
Pay
$100,000-$110,000 USD base salary
Tools
iOS, Android, RF, LTE, 5G
Model-written summary · the original posting is authoritative