Capital One
Café Ambassador - Bellevue
$53K–$57K
Bellevue, WA · Full-time · Posted Aug 30, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience. Preferred: 2+ years of banking experience and 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification; Associate’s degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Connect with Café guests, guide them through digital banking, promote Capital One products through conversation, support community events, and resolve customer issues.
What you'll do
- Engage with guests and explain Capital One products and services without sales quotas.
- Help customers use digital banking tools and troubleshoot technology issues.
- Support local financial-health events and advocate for customers, including resolving complaints and escalations.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Available for flexible schedules, including nights, weekends, and holidays
- Able to lift up to 25 pounds and stand or move for extended periods
Nice to have
- Associate’s degree
- 2+ years of banking experience; 2+ years of Retail or Customer-facing experience; Proficient in G-Suite; strong written and oral communication skills
Pay
$52,624 - $57,408 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative