Capital One
Café Ambassador - Bellevue
$53K–$57K
Bellevue, WA · Full-time · Posted Oct 13, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience; preferred: 2+ years of banking experience and/or 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification; Associate’s degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Guides Café guests through Capital One’s digital banking services, resolves customer issues, and supports community events in an active, welcoming environment.
What you'll do
- Engage with guests and explain Capital One products and services without traditional sales quotas.
- Help customers use digital banking tools, troubleshoot technology issues, and resolve complaints or escalations.
- Host or support local financial-health events and foster an inclusive community space.
What they ask for
- High School Diploma, GED, or Equivalent Certification.
- At least 1 year of Retail, Sales, or Customer Service experience.
- Available for flexible scheduling, including nights, weekends, and holidays, and able to attend required training.
- Able to lift up to 25 pounds and stand or move for extended periods.
Nice to have
- Associate’s degree; 2+ years of banking experience; or 2+ years of Retail or Customer-facing experience.
- Proficient in G-Suite; strong written and oral communication skills.
Pay
$52,624 - $57,408 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative