Capital One
Café Ambassador- Delray Beach
$48K–$55K
Delray Beach, FL · Full-time · Posted Oct 28, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience. Preferred: 2+ years of banking experience and 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification; Associate’s degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Guides Café guests through Capital One’s digital banking services, resolves customer issues, and supports community events in a welcoming café environment.
What you'll do
- Engage with guests, explain Capital One products and services, and help them use digital banking tools or troubleshoot issues.
- Resolve customer complaints and escalations in accordance with compliance and regulatory requirements.
- Host or support local events focused on financial health and help maintain an inclusive guest experience.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Flexible availability, including nights, weekends, and holidays, and ability to adapt to schedule changes
- Ability to lift up to 25 pounds and stand or move for extended periods
Nice to have
- Associate’s degree
- 2+ years of banking experience; 2+ years of Retail or Customer-facing experience; Proficient in G-Suite; strong written and oral communication skills
Pay
$47,840 - $55,016 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative