Capital One
Café Ambassador - Irvine Spectrum
$53K–$57K
Irvine, CA · Full-time · Posted Oct 20, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience; preferred: 2+ years of banking experience or 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification; Associate’s degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.
About the job
Connect with Café guests, guide them through digital banking, resolve customer issues, and support community financial-health events.
What you'll do
- Engage guests and explain Capital One products and services through conversations, without traditional sales quotas.
- Help customers use digital banking tools, troubleshoot technology, and resolve complaints in line with compliance requirements.
- Support local events and community partnerships; work flexibly across Café locations as needed.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Flexible availability, including nights, weekends, and holidays, and ability to attend required training
- Ability to lift up to 25 pounds and stand or move for extended periods
Nice to have
- Associate’s degree; 2+ years of banking experience
- 2+ years of Retail or Customer-facing experience; Proficient in G-Suite
Pay
$52,624 - $57,408 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative