Capital One
Café Ambassador - NYC Collectives
$60K–$65K
New York, NY · Full-time · Posted Oct 9, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience; preferred: 2+ years of banking experience or 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Connect with Café guests, guide them through digital banking, promote Capital One services, support community events, and resolve customer issues.
What you'll do
- Engage guests and explain Capital One products and services without traditional sales quotas.
- Help customers use digital banking tools and troubleshoot technology issues.
- Support local financial-health events and resolve customer concerns in line with compliance and regulatory requirements.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Flexible availability, including nights, weekends, and holidays; able to adapt to schedule changes
- Able to lift up to 25 pounds and stand or move for extended periods
Nice to have
- Associate’s degree; 2+ years of banking experience or 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite; strong written and oral communication skills
Pay
$59,800 - $64,584 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative