Capital One
Café Ambassador - Pioneer Courthouse Square
$48K–$55K
Portland, OR · Full-time · Posted Oct 13, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Guides Café guests through Capital One’s digital banking tools, supports customer issue resolution, and builds community through service and local events.
What you'll do
- Engage with guests, explain Capital One products and services, and help them use digital banking tools and resolve technical issues.
- Host or support local financial-health events and foster an inclusive community environment.
- Advocate for customers and resolve complaints or escalated issues in line with compliance and regulatory requirements.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Flexible schedule availability, including nights, weekends, and holidays; must attend required training sessions.
- Ability to lift up to 25 pounds and stand or move for extended periods.
Nice to have
- Associate’s degree; 2+ years of banking experience or 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite; strong written and oral communication skills
Pay
$47,840 - $55,016 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative