Capital One
Café Ambassador- Rittenhouse
$48K–$55K
Philadelphia, PA · Full-time · Posted Sep 30, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience.
- Education
- High School Diploma, GED, or Equivalent Certification; Associate’s degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Guides Café guests through Capital One’s digital banking services, resolves customer issues, and supports community events in an active, service-focused environment.
What you'll do
- Engage with guests and explain Capital One products and services without traditional sales quotas.
- Help customers use mobile and digital banking tools, troubleshoot technology issues, and resolve complaints or escalations.
- Host or support local financial-health events and foster an inclusive community environment.
What they ask for
- High School Diploma, GED, or Equivalent Certification.
- At least 1 year of Retail, Sales, or Customer Service experience.
- Able to work a flexible schedule, including nights, weekends, and holidays, and attend required training sessions.
- Able to lift up to 25 pounds and stand or move for extended periods.
Nice to have
- Associate’s degree; 2+ years of banking experience or 2+ years of Retail or Customer-facing experience.
- Proficient in G-Suite; strong written and oral communication skills.
Pay
$47,840 - $55,016 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative