Capital One
Café Ambassador - Roseville Galleria
$53K–$57K
Recruiting: Roseville, CA · Full-time · Posted Sep 8, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience; preferred: 2+ years of banking experience and 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification; Associate’s degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Guide Café guests in digital banking, customer service, product education, issue resolution, and community engagement.
What you'll do
- Engage with guests and explain Capital One products and services without traditional sales quotas.
- Help customers use digital banking tools, resolve problems, and handle complaints in accordance with compliance requirements.
- Support local events focused on financial health and help maintain an inclusive guest experience.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Able to work a flexible schedule, including nights, weekends, and holidays, and adapt to schedule changes
- Able to lift up to 25 pounds and stand or move for extended periods
Nice to have
- Associate’s degree
- 2+ years of banking experience; 2+ years of Retail or Customer-facing experience; Proficient in G-Suite; strong written and oral communication skills
Pay
$52,624 - $57,408 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative