Capital One
Café Ambassador- Ross Park Mall
$48K–$55K
Pittsburgh, PA · Full-time · Posted Jul 29, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience; preferred: 2+ years of banking experience or 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification; Associate’s degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Guides Café guests in digital banking, supports customer issue resolution, promotes Capital One services through conversation, and helps deliver community events.
What you'll do
- Engage guests and explain Capital One products and services without sales quotas.
- Help customers use digital banking tools and resolve technical or service issues, including escalations.
- Host or support local financial-health events and maintain an inclusive community environment.
What they ask for
- High School Diploma, GED, or Equivalent Certification.
- At least 1 year of Retail, Sales, or Customer Service experience.
- Available for a flexible schedule, including nights, weekends, and holidays, and able to attend required training.
- Able to lift up to 25 pounds and stand or move for extended periods.
Nice to have
- Associate’s degree; 2+ years of banking experience; or 2+ years of Retail or Customer-facing experience.
- Proficient in G-Suite; strong written and oral communication skills.
Pay
$47,840 - $55,016 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative