Capital One
Café Ambassador - Stonebriar Centre
$48K–$55K
Frisco, TX · Full-time · Posted Oct 7, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Serve as a community-facing banking guide in a Capital One Café, helping guests use digital banking, understand products, resolve issues, and participate in financial health events.
What you'll do
- Engage with guests, explain Capital One products and services, and guide them through digital banking tools.
- Host or support local financial health events and foster an inclusive community environment.
- Advocate for customers, resolve issues and complaints, and follow compliance and regulatory requirements.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- Able to work a flexible schedule, including nights, weekends, and holidays, and adapt to schedule changes
- Able to lift up to 25 pounds and stand or move for extended periods
Nice to have
- Associate’s degree
- 2+ years of banking experience; 2+ years of Retail or Customer-facing experience; proficiency in G-Suite; strong written and oral communication skills
Pay
$47,840 - $55,016 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative