Capital One
Café Ambassador- Union Station LoDo
$48K–$55K
Denver, CO · Full-time · Posted Oct 30, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience. Preferred: 2+ years of banking experience or 2+ years of Retail or Customer-facing experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.
About the job
Guide Café guests through Capital One’s digital banking services, resolve customer issues, and support community events in a welcoming café environment.
What you'll do
- Engage with guests, explain Capital One products and services, and help them use digital banking tools.
- Advocate for customers, resolve complaints and escalations, and follow compliance and regulatory requirements.
- Host or support local financial-health events and help foster an inclusive community environment.
What they ask for
- High school diploma, GED, or equivalent certification.
- At least 1 year of Retail, Sales, or Customer Service experience.
- Able to work a flexible schedule, including nights, weekends, and holidays, and attend required training sessions.
- Able to lift up to 25 pounds and stand or move for extended periods.
Nice to have
- Associate’s degree; 2+ years of banking experience; or 2+ years of Retail or Customer-facing experience.
- Proficient in G-Suite; strong written and oral communication skills.
Pay
$47,840 - $55,016 USD base salary
Tools
G-Suite
Model-written summary · the original posting is authoritative