Capital One
Concierge Gen Ops Specialist, Principal Coordinator - Velocity Black (Remote)
$57K–$65K
Richmond, VA +1 · Principal · Full-time · Posted Oct 30, 2026
- Location
- Richmond, VA
US Remote - Experience
- At least 1 year of Luxury Hospitality experience; 2+ years preferred.
- Education
- High School Diploma, GED, or Equivalent Certification; Bachelors Degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.
About the job
Completes end-to-end concierge requests for members across dining, experiences, travel, and luxury goods, coordinating with clients, vendors, restaurants, and teammates.
What you'll do
- Communicate with clients, restaurants, vendors, and team members to deliver concierge service.
- Complete end-to-end member requests.
- Source content ideas for weekly submission to the Content Team.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Luxury Hospitality experience
- General knowledge of high-end experiences, luxury goods, and restaurants
- Experience working with high net worth individuals and clients
Nice to have
- Bachelors Degree
- 2+ years of experience in Luxury hospitality
Pay
$56,800 - $64,800 USD base salary (Remote, Regardless of Location); $56,800 - $64,800 USD base salary (Richmond, VA)
AI focus
Works in a concierge service that uses artificial intelligence; no specific AI duties are stated.
Model-written summary · the original posting is authoritative