Capital One
Dealer Success Manager
$110K–$125K
Detroit, MI · Manager · Full-time · Posted Sep 29, 2026
- Experience
- At least 1 year each in Process Management and Relationship management; preferred: 2+ years in each.
- Education
- High School diploma, GED or equivalent certification; Bachelors Degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Partners with auto dealers and internal sales teams to grow and retain Navigator Platform subscribers through consultative sales support, customer onboarding, training, troubleshooting, and ROI discussions.
What you'll do
- Work with Area Sales Managers and POD teams to plan market strategies and achieve sales goals.
- Support Navigator Platform sales and own customer adoption and retention, including setup, training, ROI discussions, and troubleshooting.
- Visit dealerships to build relationships, enable customers, and improve sales processes.
What they ask for
- High School diploma, GED or equivalent certification.
- At least 1 year of experience in Process Management.
- At least 1 year of experience in Relationship management.
Nice to have
- Bachelors Degree.
- 2+ years of experience in Process Management and 2+ years of experience in Relationship management.
Pay
$109,900 - $125,400 USD base salary
Tools
Navigator Platform
Model-written summary · the original posting is authoritative