Capital One
Dealer Success Manager - Cleveland, OH
$110K–$125K
Cleveland, OH · Manager · Full-time · Posted Sep 18, 2026
- Experience
- At least 1 year in Process Management and at least 1 year in Relationship management; preferred: 2+ years in each.
- Education
- High School diploma, GED or equivalent certification; Bachelors Degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Partners with auto-dealer sales teams to grow and retain Navigator Platform subscribers through customer onboarding, training, troubleshooting, and adoption strategies.
What you'll do
- Collaborate with the Area Sales Manager and POD teammates on market strategies and sales goals.
- Support Navigator Platform sales efforts and own customer adoption and retention, including training, process improvement, and troubleshooting.
- Visit dealerships in the Cleveland metro area to build relationships and enable customers; travel up to 50%.
What they ask for
- High School diploma, GED or equivalent certification.
- At least 1 year of experience in Process Management.
- At least 1 year of experience in Relationship management.
Nice to have
- Bachelors Degree.
- 2+ years of experience in Process Management and Relationship management.
Pay
USD 109,900 - USD 125,400 base salary
Tools
Navigator Platform
Model-written summary · the original posting is authoritative