Capital One
Director, Product Management, Servicing Experience & Platforms
$210K–$287K
McLean, VA +3 · Director · Full-time · Posted Sep 8, 2026
- Location
- McLean, VA
Richmond, VA
New York, NY
Wilmington, DE - Experience
- At least 5 years of Product Management experience; preferred: at least 2 years managing a team.
- Education
- Bachelor's degree in any field.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Lead product strategy and teams modernizing bank servicing operations and platforms to improve customer self-service, operational efficiency, and measurable customer outcomes.
What you'll do
- Develop and execute strategy across multiple operations teams, using technology and capabilities such as automation, money movement, and messaging.
- Lead inclusive, high-performing product teams and cross-functional partners, including engineers, designers, strategists, and data scientists.
- Advance AI-enabled discovery, experimentation, product-management upskilling, and cross-functional operating models.
What they ask for
- Bachelor's degree in any field.
- At least 5 years of Product Management experience.
Nice to have
- Experience translating business strategy and analysis into consumer-facing digital products; recent hands-on ownership of end-to-end strategy and execution in a fast-moving technology corporation.
- At least 2 years of experience managing a team; agentic development experience, including Claude and agentic software/product development frameworks, and strong analytical acumen.
Pay
$230,400 - $263,000 USD base salary; $251,400 - $286,900 USD base salary; $209,500 - $239,100 USD base salary; $209,500 - $239,100 USD base salary
Tools
Claude
AI focus
Lead AI-enabled discovery into how generative and agentic technologies reshape product management workflows and technical fluency; the posting also calls for agentic development experience.
Model-written summary · the original posting is authoritative