Capital One
Director, Project Management - Design Operations
$187K–$256K
McLean, VA +3 · Director · Full-time · Posted Oct 28, 2026
- Location
- McLean, VA
San Francisco, CA
Richmond, VA
New York, NY - Experience
- At least 8 years of project management experience and at least 3 years of people management experience. Preferred: 10+ years of project or program management of design deliverables and operations management; 4+ years of people management; 5+ years managing design teams; 4+ years using and managing design tools; 3+ years working with corporate teams.
- Education
- Bachelor’s Degree or Military experience
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Leads design operations strategy and teams, scaling design practices and managing portfolios and programs to improve customer experiences and business outcomes.
What you'll do
- Develop operational strategy and lead cross-functional design operations teams, advising design and business leaders on operational excellence.
- Evolve design standards and practices, processes, and delivery principles; partner with product, engineering, and enterprise teams to improve experiences.
- Manage design portfolios, resourcing, prioritization, program execution, and impact metrics; drive initiatives that scale organizational impact.
What they ask for
- Bachelor’s Degree or Military experience
- At least 8 years of project management experience
- At least 3 years of people management experience
Nice to have
- Masters / MBA degree
- PMP, Lean, Agile or Six Sigma certification
Pay
USD $206,000 - $235,100 base salary (McLean, VA); USD $224,800 - $256,500 base salary (New York, NY); USD $187,300 - $213,700 base salary (Richmond, VA); USD $224,800 - $256,500 base salary (San Francisco, CA)
Tools
AI tools, PDLC/SDLC
AI focus
Familiarity with AI tools and applying them to enhance outcomes and drive efficiencies.
Model-written summary · the original posting is authoritative