Capital One
Executive Tech Support Specialist
$74K–$85K
Riverwoods, IL · Full-time · Posted Oct 15, 2026
- Experience
- At least 2 years in technical support, MAC or Windows hardware configuration, Google Suite applications, and executive support; at least 1 year with Mobile Device Management (AirWatch) for iOS & Android. Preferred experience includes 1+ year in several listed areas.
- Education
- High School Diploma, GED, or equivalent certification; Bachelor’s Degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.
About the job
Provides concierge technical support for executives and their administrative assistants, handling device, application, and onsite support needs through resolution.
What you'll do
- Own executive support issues from intake to resolution, including rotating after-hours and weekend on-call coverage.
- Configure, troubleshoot, and repair computers, printers, and peripherals; provide onsite project and team support.
- Support corporate applications, anticipate issues, and identify incident trends to reduce support volume.
What they ask for
- High school diploma, GED, or equivalent certification.
- At least 2 years of technical support experience.
- At least 2 years of experience with MAC or Windows hardware configuration and Google Suite applications.
- At least 1 year of Mobile Device Management (AirWatch) experience for iOS & Android, and at least 2 years supporting executives.
Nice to have
- Bachelor’s Degree; relevant certifications include Microsoft (MCP or MCSE), ITIL Foundations, A+, or Network+.
- Experience with Windows 11 or earlier, Zoom and other remote support tools, ServiceNow, or LAN/WAN equipment; networking knowledge including TCP/IP and security awareness.
Pay
$74,200 - $84,700 USD base salary
Tools
MAC, Windows, Google Suite, AirWatch, iOS, Android, Zoom, ServiceNow
Model-written summary · the original posting is authoritative