Capital One
Full Time Branch Ambassador - DC Cluster
$48K
Washington, DC · Full-time · Posted Aug 13, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience and at least 6 months of cash handling experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Provides accurate banking transactions and welcoming, consultative customer service while helping clients use digital banking tools and solutions.
What you'll do
- Process cash transactions and negotiable instruments accurately while following security, audit, BSA/AML, and regulatory standards.
- Help clients use mobile banking, remote deposit capture, and contactless payments, and identify relevant banking solutions.
- Welcome and assist customers; support nearby branches and work a flexible schedule, including weekends.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- At least 6 months of cash handling experience
- Ability to work a flexible schedule, travel to surrounding branches within a 50 mile radius, attend required training, and lift up to 25 pounds
Nice to have
- Associate’s degree
- 2+ years of Retail or Customer-facing experience; Proficient in G-Suite
Pay
$48,048 - $48,048 USD base salary (Bethesda, MD); $48,048 - $48,048 USD base salary (Washington, DC)
Tools
mobile banking, remote deposit capture, contactless payments, G-Suite
Model-written summary · the original posting is authoritative