Capital One
Full Time Branch Ambassador - Eastern Maryland (North Cluster)
$48K
Baltimore, MD · Full-time · Posted Sep 16, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience and at least 6 months of cash handling experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Provides accurate branch transactions, customer hospitality, and guidance on digital banking tools and suitable banking solutions.
What you'll do
- Process cash transactions and negotiable instruments while following security, audit, BSA/AML, and regulatory standards.
- Teach customers to use digital banking tools and identify needs to connect them with relevant tools or banking solutions.
- Welcome and assist customers, support nearby branches, and work a flexible schedule including weekends.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- At least 6 months of cash handling experience
- Able to lift up to 25 pounds, stand or move for extended periods, and attend required training
Nice to have
- Associate’s degree
- 2+ years of Retail or Customer-facing experience; Proficient in G-Suite; strong written and oral communication skills
Pay
$48,048 - $48,048 USD annual base salary (Baltimore, MD); $48,048 - $48,048 USD annual base salary (Clarksville, MD); $48,048 - $48,048 USD annual base salary (Dundalk, MD); $48,048 - $48,048 USD annual base salary (Elkridge, MD)
Tools
G-Suite
Model-written summary · the original posting is authoritative