Capital One
Full Time Branch Ambassador - Eastern Maryland (Northwest Cluster)
$48K
Takoma Park, MD +5 · Full-time · Posted Sep 11, 2026
- Location
- Takoma Park, MD
Greenbelt, MD
Kensington, MD
Olney, MD
Wheaton, MD
Silver Spring, MD - Experience
- At least 1 year of Retail, Sales, or Customer Service experience and at least 6 months of cash handling experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Provides accurate branch transactions, welcoming customer service, and guidance on digital banking tools and financial solutions.
What you'll do
- Process cash transactions and negotiable instruments accurately while meeting security, audit, BSA/AML, and regulatory standards.
- Help customers use mobile banking, remote deposit capture, and contactless payments, and identify relevant banking solutions.
- Welcome and assist customers, support nearby branches as needed, and work a flexible schedule.
What they ask for
- High School Diploma, GED, or Equivalent Certification.
- At least 1 year of Retail, Sales, or Customer Service experience.
- At least 6 months of cash handling experience.
- Available for flexible scheduling, including weekends, and able to attend required training.
Nice to have
- Associate’s degree.
- 2+ years of Retail or Customer-facing experience; proficient in G-Suite.
Pay
$48,048 - $48,048 USD base salary (Greenbelt, MD); $48,048 - $48,048 USD base salary (Kensington, MD); $48,048 - $48,048 USD base salary (Olney, MD); $48,048 - $48,048 USD base salary (Silver Spring, MD); $48,048 - $48,048 USD base salary (Takoma Park, MD); $48,048 - $48,048 USD base salary (Wheaton, MD)
Tools
mobile banking, remote deposit capture, contactless payments, G-Suite
Model-written summary · the original posting is authoritative