Capital One
Full Time Branch Ambassador - Gaithersburg
$48K
Gaithersburg, MD · Full-time · Posted Oct 27, 2026
- Experience
- At least 1 year of Retail, Sales, or Customer Service experience and at least 6 months of cash handling experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.
About the job
Provides accurate branch transactions, helps customers use digital banking tools, identifies banking needs, and delivers welcoming customer service.
What you'll do
- Process cash transactions and negotiable instruments accurately while following security, audit, BSA/AML, and regulatory standards.
- Show customers how to use digital banking tools and connect their needs with relevant banking solutions.
- Welcome and assist customers; support nearby branches and work flexible schedules as needed.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- At least 6 months of cash handling experience
- Able to work a flexible schedule, including weekends, and travel to surrounding branches within a 50 mile radius
Nice to have
- Associate’s degree
- 2+ years of Retail or Customer-facing experience; Proficient in G-Suite; strong written and oral communication skills; bilingual in English and Spanish
Pay
$48,048 - $48,048 USD base salary (annual)
Tools
mobile banking, remote deposit capture, contactless payments, G-Suite
Model-written summary · the original posting is authoritative