Capital One
Full Time Branch Ambassador - Montgomery County (Mid-County Cluster)
$48K
Bethesda, MD +1 · Full-time · Posted Sep 11, 2026
- Location
- Bethesda, MD
Rockville, MD - Experience
- At least 1 year of Retail, Sales, or Customer Service experience and at least 6 months of cash handling experience.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Provides accurate banking transactions, customer hospitality, and guidance on digital banking tools and suitable banking solutions in branch locations.
What you'll do
- Process cash transactions and negotiable instruments accurately while following security, audit, BSA/AML, and regulatory standards.
- Help customers use mobile banking, remote deposit capture, and contactless payments, and identify solutions suited to their goals.
- Welcome and assist customers across branches within a 50-mile radius; work flexible schedules, including weekends, and attend required training.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- At least 6 months of cash handling experience
- Ability to work a flexible schedule, including weekends, and meet the role’s physical requirements
Nice to have
- Associate’s degree
- 2+ years of Retail or Customer-facing experience; Proficient in G-Suite
Pay
$48,048 - $48,048 USD base salary (Bethesda, MD); $48,048 - $48,048 USD base salary (Rockville, MD)
Tools
mobile banking, remote deposit capture, contactless payments, G-Suite
Model-written summary · the original posting is authoritative