Capital One
Manager, Process Management
$122K–$167K
Richmond, VA +4 · Manager · Full-time · Posted Oct 7, 2026
- Location
- Richmond, VA
McLean, VA
Chicago, IL
New York, NY
Riverwoods, IL - Experience
- At least 3 years in Process Management, Risk Management, or Business Analysis; at least 2 years in Project management; at least 1 year using Google AI tools. Preferred: at least 5 years in Process management; at least 4 years in Project Management or Technology Enablement.
- Education
- Bachelor’s Degree or Military Experience
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Leads operational improvement initiatives in Network Risk Operations, identifying and implementing practical process, data, technology, automation, and AI-enabled solutions.
What you'll do
- Lead operational initiatives across process improvement, reporting, technology enablement, and scalable solutions.
- Analyze data and stakeholder input to identify trends, root causes, risks, and opportunities; develop recommendations and reporting solutions.
- Partner across teams to implement and support adoption of solutions, with appropriate prioritization, governance, and controls.
What they ask for
- Bachelor’s Degree or Military Experience
- At least 3 years of experience in Process Management, Risk Management, or Business Analysis
- At least 2 years of experience in Project management
- At least 1 year of experience using Google AI tools
Nice to have
- Lean, Six Sigma or equivalent certification
Pay
$134,400 - $153,300 USD base salary (McLean, VA); $122,100 - $139,400 USD base salary (Richmond, VA); $146,600 - $167,300 USD base salary (New York, NY); $122,100 - $139,400 USD base salary (Riverwoods, IL); $122,100 - $139,400 USD base salary (Chicago, IL)
Tools
Google AI tools
AI focus
Uses Google AI tools and identifies opportunities for AI-enabled capabilities and solutions in operations.
Model-written summary · the original posting is authoritative