Capital One
Manager, Product Management - Customer Resiliency Web and Mobile App Experience
$150K–$205K
McLean, VA +2 · Manager · Full-time · Posted Oct 27, 2026
- Location
- McLean, VA
New York, NY
Richmond, VA - Experience
- At least 3 years of Product Management experience is required only under the alternative of a bachelor's degree in any field; otherwise, no years specified.
- Education
- A Bachelor's or Master’s Degree in a quantitative field, Business or Marketing; OR a bachelor's degree in any field and at least 3 years of Product Management experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.
About the job
Lead the Recoveries web and mobile product experience, shaping a customer-focused roadmap and delivering digital solutions for customers managing delinquent debt.
What you'll do
- Lead the Recoveries customer experience across the mobile app and web presence.
- Develop a unified customer experience roadmap with cross-functional partners, balancing urgent needs with future experimentation.
- Guide cross-functional teams to deliver customer and business outcomes while managing product risks.
What they ask for
- Product management experience in both web and mobile full stack environments.
- People leadership experience.
- A Bachelor's or Master’s Degree in a quantitative field, Business or Marketing; OR a bachelor's degree in any field and at least 3 years of Product Management experience.
Nice to have
- Experience translating business strategy and analysis into consumer facing digital products.
Pay
$164,800 - $188,100 USD base salary; $179,700 - $205,100 USD base salary; $149,800 - $171,000 USD base salary
Model-written summary · the original posting is authoritative