Capital One
Manager - Product Management - Travel Communication Platform
$180K–$205K
New York, NY · Manager · Full-time · Posted Oct 27, 2026
- Experience
- At least 3 years of Product Management experience is required only for candidates with a bachelor's degree in a field other than the listed quantitative fields, Business, or Marketing.
- Education
- Bachelor's or Master’s Degree in a quantitative field (including a related quantitative field), Business or Marketing; OR a bachelor's degree in any field and at least 3 years of Product Management experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.
About the job
Own the strategy and roadmap for Capital One Travel’s multichannel communications platform, expanding personalized email and SMS capabilities and exploring responsible AI integration.
What you'll do
- Lead the communications platform strategy, including the Email Templating Engine, marketing email, and SMS.
- Enable scalable personalization and self-service tools for partner teams, and lead platform migrations.
- Set platform success metrics and embed Legal, Risk, and Compliance requirements into platform design.
What they ask for
- A Bachelor's or Master’s Degree in a quantitative field, Business, or Marketing; or a bachelor's degree in any field plus at least 3 years of Product Management experience.
Nice to have
- Experience translating business strategy and analysis into consumer facing digital products.
Pay
$179,700 - $205,100 USD base salary (New York, NY; Manager, Product Management)
Tools
Email Templating Engine, SMS, Artificial Intelligence
AI focus
Explore how to responsibly integrate AI into servicing and marketing communications to improve relevance and operational efficiency.
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