Capital One
Manager, Product Manager - Claims
$150K–$205K
McLean, VA +2 · Manager · Full-time · Posted Sep 24, 2026
- Location
- McLean, VA
New York, NY
Wilmington, DE - Experience
- At least 3 years of Product Management experience is required as an alternative to the specified degree fields.
- Education
- Bachelor's or master's degree in a quantitative field (including a related quantitative field), Business, or Marketing; alternatively, a bachelor's degree in any field and at least 3 years of Product Management experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Leads claims workflow product strategy and engineering teams to modernize platforms, improve associate workflows, and build customer servicing capabilities across dispute lifecycles.
What you'll do
- Lead product strategy across Operational Workflows and Customer Communications.
- Lead four engineering pods to modernize platforms and reduce operational friction.
- Optimize end-to-end associate workflows and develop servicing capabilities.
What they ask for
- Currently hold, or be obtaining by the scheduled start date, a bachelor's or master's degree in a listed or related quantitative field, Business, or Marketing; alternatively, a bachelor's degree in any field and at least 3 years of Product Management experience.
Nice to have
- Experience translating business strategy and analysis into consumer-facing digital products.
Pay
$164,800 - $188,100 USD base salary (McLean, VA); $179,700 - $205,100 USD base salary (New York, NY); $149,800 - $171,000 USD base salary (Wilmington, DE)
Model-written summary · the original posting is authoritative